servqual

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1
Evaluasi Usabilitas Layanan Sistem Informasi Akademik Berdasarkan Kombinasi ServQual dan Webqual Studi Kasus : SIAKAD Politeknik XYZ
Agus Hermanto;Supangat Supangat;Fridy Mandita;
2017 journal of information systems engineering and bus... DOI: 10.20473/jisebi.3.1.... 624 views
2
Using fuzzy gap analysis to measure service quality of medical tourism in Taiwan.
Ho, Li-Hsing;Feng, Shu-Yun;Yen, Tieh-Min;
2015 international journal of health care quality assur... DOI: 10.1108/IJHCQA-06-20... 234 views
3
Using the Fuzzy DEMATEL to Determine Environmental Performance: A Case of Printed Circuit Board Industry in Taiwan.
Tsai, Sang-Bing;Chien, Min-Fang;Xue, Youzhi;Li, Lei;Jiang, Xiaodong;Chen, Quan;Zhou, Jie;Wang, Lei;
2015 PloS one DOI: 10.1371/journal.pone... 246 views
4
peningkatan kualitas pelatihan di training centre melalui integrasi metode service quality (serqual) dan quality function deployment (qfd) study kasus pada pt. xyz
;Puri Ayu Margareta;Hana Catur Wahyuni
2017 Journal of medical Internet research DOI: 10.12777/jati.11.3.1... 145 views
5
the meetings, incentives, conferences, and exhibitions (mice) industry: determinants of thai organizational effectiveness
;Songsiri Bandhuseve;Sunpasit Limnarat;Sorasak Tangthong
2018 stability : international journal of security and... DOI: 10.29139/aijss.20170... 268 views
6
the services quality level assessesment in the technical university with servqual method applying
;STASIAK-BETLEJEWSKA, Renata;KAYE, Michael;DYASON, Marilyn;STACHOVÁ, Katarina;URBANCOVÁ, Hana
2014 ophthalmology DOI: 10.7160/eriesj.2014.... 185 views
7
overview of the main methods of service quality analysis
;Manuela Ingaldi
2018 scripta: revista internacional de literatura i cul... DOI: 10.30657/pea.2018.18... 211 views
8
assessing quality of education services at yazd university of medical sciences in 2010
;J Ayatollahi;M. R Sharifi;N Marjani;F Ayatollahi
2012 combinatorial chemistry & high throughput screenin... 136 views
9
an empirical assessment of service quality in the context of travel agencies in the republic of macedonia
;Anita Ciunova-Shuleska;Nikolina Palamidovska;Marija Grishin
2013 applied thermal engineering 215 views
10
students’ perceptions about role of faculty and administrative staff in business education service quality assessment
;Maja Arslanagić-Kalajdžić;Selma Kadić-Maglajlić;Muris Čičić
2014 applied thermal engineering 233 views
11
escalas concorentes para a mensuraÇÃo da qualidade percebida: uma comparaÇÃo entre a servqual e a rsq
;Jouliana Jordan Nohara;José Mauro da Costa Hernandez;Evandro Luiz Lopes
2009 elementa: science of the anthropocene 115 views

Related Journals

PloS one
ISSN: 1932-6203 1,408 views
journal of information systems engineering and business intelligence
ISSN: 2443-2555 553 views
international journal of health care quality assurance
ISSN: 0952-6862 593 views

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sistem informasi structural equation modelling (sem) usabilitas webqual continuous quality improvement service quality performance measurement management engineering training centreindustrial engineering customer relationship management mice perception expectations university servicestheory and practice of educationscience ipa Tools mystery shoppermachine design and drawingengineering machinery perceptions distribution of products macedoniamarketing