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1
The Costs of Customer Service Citizenship Behaviors: A Qualitative Study.
Lavee, Einat;Pindek, Shani;
2020 Frontiers in psychology DOI: 10.3389/fpsyg.2020.0... 131 views
2
A comparison of patient, intervention, comparison, outcome (PICO) to a new, alternative clinical question framework for search skills, search results, and self-efficacy: a randomized controlled trial.
Kloda, Lorie A;Boruff, Jill T;Cavalcante, Alexandre Soares;
2020 journal of the medical library association : jmla DOI: 10.5195/jmla.2020.73... 125 views

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Frontiers in psychology
ISSN: 1664-1078 1,294 views
journal of the medical library association : jmla
ISSN: 1558-9439 585 views

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customer service citizenship behavior ocb costs informal resources