COVID-19 transforms health care through telemedicine: Evidence from the field

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ID: 294990
2020
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Abstract
Abstract This study provides data on the feasibility and impact of video-enabled telemedicine use among patients and providers and its impact on urgent and nonurgent healthcare delivery from one large health system (NYU Langone Health) at the epicenter of the coronavirus disease 2019 (COVID-19) outbreak in the United States. Between March 2nd and April 14th 2020, telemedicine visits increased from 102.4 daily to 801.6 daily. (683% increase) in urgent care after the system-wide expansion of virtual urgent care staff in response to COVID-19. Of all virtual visits post expansion, 56.2% and 17.6% urgent and nonurgent visits, respectively, were COVID-19–related. Telemedicine usage was highest by patients 20 to 44 years of age, particularly for urgent care. The COVID-19 pandemic has driven rapid expansion of telemedicine use for urgent care and nonurgent care visits beyond baseline periods. This reflects an important change in telemedicine that other institutions facing the COVID-19 pandemic should anticipate.
Reference Key
openalex_W3019006697 Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors David Mann, Ji Chen, Rumi Chunara, Paul Testa, Oded Nov
Journal Journal of the American Medical Informatics Association : JAMIA
Year 2020
DOI
10.1093/jamia/ocaa072
URL
https://academic.oup.com/jamia/article-pdf/27/7/1132/34153043/ocaa072.pdf
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