Telehealth transformation: COVID-19 and the rise of virtual care

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ID: 292247
2020
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Abstract
The novel coronavirus disease-19 (COVID-19) pandemic has altered our economy, society, and healthcare system. While this crisis has presented the U.S. healthcare delivery system with unprecedented challenges, the pandemic has catalyzed rapid adoption of telehealth, or the entire spectrum of activities used to deliver care at a distance. Using examples reported by U.S. healthcare organizations, including ours, we describe the role that telehealth has played in transforming healthcare delivery during the 3 phases of the U.S. COVID-19 pandemic: (1) stay-at-home outpatient care, (2) initial COVID-19 hospital surge, and (3) postpandemic recovery. Within each of these 3 phases, we examine how people, process, and technology work together to support a successful telehealth transformation. Whether healthcare enterprises are ready or not, the new reality is that virtual care has arrived.
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openalex_W3016802478 Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Jedrek Wosik, Marat Fudim, Blake Cameron, Ziad F. Gellad, Alex Cho, Donna Phinney, Simon Curtis, Matthew Roman, Eric G. Poon, Jeffrey Ferranti, Jason N. Katz, James E. Tcheng
Journal Journal of the American Medical Informatics Association : JAMIA
Year 2020
DOI
10.1093/jamia/ocaa067
URL
https://academic.oup.com/jamia/article-pdf/27/6/957/34153224/ocaa067.pdf
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