Augmenting Coaching with GenAI: Insights into Use, Effectiveness, and Future Potential
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ID: 283236
2025
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Abstract
The integration of generative AI (GenAI) tools, particularly large language
models (LLMs), is transforming professional coaching workflows. This study
explores how coaches use GenAI, the perceived benefits and limitations of these
tools, and broader attitudes toward AI-assisted coaching. A survey of 205
coaching professionals reveals widespread adoption of GenAI for research,
content creation, and administrative support, while its role in relational and
interpretative coaching remains limited. Findings indicate that AI literacy and
perceived AI impact strongly predict GenAI adoption, with positive attitudes
fostering greater use. Ethical considerations, particularly transparency and
data privacy, are a key concern, with frequent AI users demonstrating greater
ethical awareness. Regression analyses show that while perceived effectiveness
drives GenAI adoption, concerns about AI replacing human coaches do not
significantly influence usage. Coaches express interest in future AI
capabilities that enhance personalization, real-time feedback, and
administrative automation while maintaining human oversight. The study
highlights that GenAI functions best as an augmentation tool rather than a
replacement, emphasizing the need for AI literacy training, ethical guidelines,
and human-centered AI integration. These findings contribute to the ongoing
discourse on human-AI collaboration, advocating for responsible and effective
AI adoption in professional coaching.
| Reference Key |
haase2025augmenting
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|---|---|
| Authors | Jennifer Haase |
| Journal | arXiv |
| Year | 2025 |
| DOI |
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