Exploring the User Experience of Generative AI in Digital Health: A Rapid Review.

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ID: 283194
2025
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Ranked #167 of 170 articles by views in Studies in health technology and informatics

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Abstract
The integration of generative AI in digital health tools introduces opportunities and challenges to assist healthcare practices and improve health outcomes. A rapid review was performed to investigate the user experience of generative AI in digital health after the introduction of ChatGPT in 2022. Ten papers were included in the review. Findings show three types of generative AI systems (ChatGPT-specific, tailored, and custom) that were developed and studied on user experiences, measurements and outcomes differed between studies, and novel future research directives are needed to ensure good user experiences, trust, and effectiveness of generative AI in digital health.
Reference Key
van den berg2025exploring Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors van den Berg, Liesbeth; Engelsma, Thomas; Dusseljee-Peute, Linda
Journal Studies in health technology and informatics
Year 2025
DOI
10.3233/SHTI250227
URL
Keywords
user experience generative ai digital health tools

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