modelo para avaliação da gestão de recursos humanos em saúde evaluation model for human resource management in health

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ID: 243576
2010
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Abstract
Este artigo apresenta um modelo de avaliação da gestão de recursos humanos na saúde. Trata-se de uma pesquisa metodológica, estruturada por meio de indicadores testados a partir de pesquisa avaliativa. Utilizou-se como base a Norma Operacional Básica de Recursos Humanos (NOB/RH-SUS), estabelecendo-se como dimensões: Gestão do Trabalho, Desenvolvimento do Trabalhador, Saúde do Trabalhador e Controle Social. O modelo foi discutido e aperfeiçoado em oficinas de consenso com especialistas em avaliação e gestão de recursos humanos, configurando uma matriz de avaliação com 12 indicadores. A aplicabilidade da proposta foi testada em 15 municípios da macrorregião da Grande Florianópolis, Santa Catarina, Brasil. O modelo demonstrou viabilidade em municípios de diferentes portes populacionais e estruturas administrativas. Os dados foram obtidos nos sistemas locais de informação e em documentos oficiais das Secretarias de Saúde. A validade do modelo pode ser inferida pelos resultados da aplicação que foram compatíveis com a literatura.
This paper presents an assessment model for human resource management in health. This methodological research was structured through indicators tested in evaluative research. The Basic Operational Standard for Human Resources in the Unified National Health System (NOB/RH-SUS) was used as the baseline, and the following dimensions were analyzed: work management, workers' development, workers' health, and social control. The model was discussed and refined during a consensus workshop involving experts in human resources evaluation and management, by defining an assessment matrix with 12 indicators. The model was applied to 15 municipalities in Greater Metropolitan Florianópolis, Santa Catarina State, Brazil, and proved applicable to municipalities with different population sizes and administrative structures. Data were obtained from local information systems and official documents from the municipal health departments. The model's validity was demonstrated by the results of its application, consistent with data from the literature.
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Authors ;Sirlesia Vigarani Scalco;Josimari Telino de Lacerda;Maria Cristina Marino Calvo
Journal iberian conference on information systems and technologies, cisti
Year 2010
DOI
10.1590/S0102-311X2010000300017
URL
http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0102-311X2010000300017
Keywords
health management health servicesmedicinepublic aspects of medicine serviços de saúde

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