The structural relationship between tourist satisfaction and sustainable heritage tourism development in Tigrai, Ethiopia.

Clicks: 304
ID: 16116
2019
Article Quality & Performance Metrics
Overall Quality
Not rated
Combines reader engagement with the AI quality analysis. This article has not been analysed, so there is no overall score — reader engagement is measured and shown alongside.
AI Quality Assessment
Not analyzed
Readership in this journal
Popular

Ranked #125 of 235 articles by views in Heliyon

Most read Least read

Bar heights use a square-root scale. Only the 120 most-read articles are drawn; the journal has 235 in total.

Mint this article as an NFT
Not yet minted

Create a permanent, verifiable on-chain record of this article on the Scimatic Network. The NFT is held in your Journament account, and you can withdraw it to your own wallet at any time.

5 SUSD one-off · no wallet required
Sign in to mint
Abstract
Sustainable heritage tourism cannot be materialized without guaranteeing tourist satisfaction. To this end, this study aimed at examining the structural relationship between tourist satisfaction and dimensions of sustainable heritage tourism in Tigrai, the inception of ancient Ethiopian civilization. For this study, 392 domestic and international tourists were chosen using a convenience sampling method. After the data were cautiously screened for its suitability for Structural Equation Modeling (SEM), this paper tested four hypotheses. Unlike some criticisms that consider tourists as those who do not care about sustainability, the findings of this study underpinned that the respondents were aware of tourism sustainability. In particular, the socio-cultural sustainability was the strongest predictor of tourist satisfaction followed by institutional and economic sustainability. It is essential to guarantee significant cultural exchanges between tourists and the local community while their interaction is needed to be fully positive and peaceful. Tourists look for a direct connection with the local history and living culture. The findings of this study additionally call for better management of tourism activities for institutional sustainability is affecting tourist satisfaction. Tourists' perceptions of the economic dimensions appeared to affect their satisfaction with the industry. Environmental sustainability was found an insignificant predictor. This might be partly because the majority of the respondents were cultural tourists. Finally, a relevant conclusion, theoretical and managerial implications, and future research direction are included in this study.
Reference Key
asmelash2019theheliyon Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Asmelash, Atsbha Gebreegziabher;Kumar, Satinder;
Journal Heliyon
Year 2019
DOI
10.1016/j.heliyon.2019.e01335
URL
Keywords Keywords not found

Citations

No citations found. To add a citation, contact the admin at info@scimatic.org

Comments

No comments yet. Be the first to comment on this article.