qs-9000: a iso já não é o bastante
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ID: 142398
1998
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Abstract
O objetivo deste artigo é apresentar e analisar a nova norma de Sistema de Garantia da Qualidade para o setor automobilístico, QS-9000, a qual foi desenvolvida pelas três grandes montadoras norte-americanas: Chrysler, Ford e GM. Descreveremos a QS-9000, fazendo uma comparação desta com a série ISO 9000, na qual ela está baseada, e analisando os novos conceitos, como a "melhoria contínua", que são introduzidos nela. Em seguida, faremos algumas considerações sobre como está sendo conduzido o processo de implementação da QS-9000 e o que as empresas brasileiras têm feito para se inserir neste novo contexto.
This paper aims to discuss the new quality standard for the automotive industry, QS-9000, which is sponsored by the American "Big Three ": Chrysler, Ford and GM. It describes QS-9000 in comparison with the ISO 9000 standards, on which the first is based. The new concepts that are introduced in this standard, specially the notion of "continous improvement", are also analysed. Then it considers how the process of implementing QS-9000 is being held throughout the world and how it will affect the automotive sector. Finally, it is discussed how Brazilian companies are preparing to take part in this movement.
This paper aims to discuss the new quality standard for the automotive industry, QS-9000, which is sponsored by the American "Big Three ": Chrysler, Ford and GM. It describes QS-9000 in comparison with the ISO 9000 standards, on which the first is based. The new concepts that are introduced in this standard, specially the notion of "continous improvement", are also analysed. Then it considers how the process of implementing QS-9000 is being held throughout the world and how it will affect the automotive sector. Finally, it is discussed how Brazilian companies are preparing to take part in this movement.
| Reference Key |
heckert1998productionqs-9000:
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|---|---|
| Authors | ;Cristiano Rocha Heckert;Paulino Graciano Francischini;Roberto G Rotondaro |
| Journal | Neotropical entomology |
| Year | 1998 |
| DOI |
10.1590/S0103-65131998000100001
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| URL | |
| Keywords |
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