a aplicação do qfd no desenvolvimento de software: um estudo de caso

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2000
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Abstract
Este trabalho tem como objetivo apresentar a aplicação do QFD como ferramenta de suporte para o planejamento e desenvolvimento de um software de custos, visando um melhor atendimento das características demandadas pelo cliente, bem como a determinação de indicadores para controlar o processo de desenvolvimento do produto. O trabalho foi desenvolvido a partir de uma pesquisa de mercado realizada com usuários de softwares de custos e demais pessoas envolvidas com o gerenciamento de custos. Com a aplicação do QFD, observou-se que a definição antecipada das características principais do sistema é fundamental para o desenvolvimento de um software. O QFD vem se somar as demais ferramentas de análise de sistemas proporcionando, simultaneamente, um desenvolvimento mais rápido e mais qualificado.
This paper presents an application of QFD for planning and development of a cost software. The QFD was chosen aiming a better assessment of the user desires as well as the indication of the parameters for process control. The work was initiated from a market survey conducted on users of cost software and other people involved in cost management. The use of the QFD shows that the early definition of the key characteristics of the system is essential in software development. The QFD complements the use of other system analysis techniques and contributes for a faster and more qualified software development.
Reference Key
sonda2000productiona Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors ;Fernando Antônio Sonda;José Luis Duarte Ribeiro;Márcia Elisa Echeveste
Journal Neotropical entomology
Year 2000
DOI
10.1590/S0103-65132000000100004
URL
http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0103-65132000000100004
Keywords
quality software market survey

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