The effect of surgeon empathy and emotional intelligence on patient satisfaction

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ID: 111165
2011
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Abstract
We investigated the associations of surgeons' emotional intelligence and surgeons' empathy with patient-surgeon relationships, patient perceptions of their health, and patient satisfaction before and after surgical procedures. We used multi-source approaches to survey 50 surgeons and their 549 outpa …
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Authors Weng HC;Steed JF;Yu SW;Liu YT;Hsu CC;Yu TJ;Chen W;;
Journal advances in health sciences education : theory and practice
Year 2011
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