[Techniques of communication and information-formation of the workers].

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Abstract
Communication has always had a very important role among human activities. Communication is: a Source sending a Message to an Addressee within a Context through a Contact thanks to a Code. In 1965 Umberto Eco developed the concept of Aberrant Decoding that is the wrong decoding of the message by the addressee. As to communication D.Lgs81/08 e s.m.i. fixes the following rules. Information of workers (Art. 36/1)--The employer is responsible for the workers to have the right information about risks for health and safety in their specific workplaces, etc. Formation of workers (Art 37/1)--The employer is responsible for the workers to have adequate and proper formation as to health and safety with regard to linguistic knowledge. Therefore it is really important for a Company to establish real communication between management and workers and among workers, to have a frequent feedback and to let information circulate in order to have all safety regulations followed properly.
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Authors Tomei, G;Tomei, F;Fiaschetti, M;Fantini, S;Caciari, T;Sancini, A;
Journal giornale italiano di medicina del lavoro ed ergonomia
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