Digital User Involvement in a Multi-Context Living Lab Environment

Clicks: 251
ID: 72419
2019
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Abstract
This article provides new knowledge on the long-term use and value of a digital user involvement tool as a part of a living lab particularly in ICT, health and public service development contexts. Research has been carried out within the authentic living lab environment in 2011–2018. Empirical evidence is gathered from case living lab digital user involvement platform and activities conducted in multiple contexts. The primary source of information are the 70 in-depth interviews with the customer companies, public organizations and other stakeholders. The digital user community and user involvement tool-specific value for the development of products and services are a fast, easy and efficient user involvement regardless of time and location, tailored online methods based on the need of the customer, and the richness and quality of the end-user feedback.
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haukipuro2019digitaltechnology Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Haukipuro, Lotta;Väinämö, Satu;
Journal technology innovation management review
Year 2019
DOI
DOI not found
URL
https://timreview.ca/article/1273
Keywords
Technology (General) Computer applications to medicine. Medical informatics Dentistry nutritional diseases. deficiency diseases public aspects of medicine social sciences (general) management. industrial management electronic computers. computer science

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