Les incivilités par messagerie électronique en milieu de travail : un tour d’horizon des recherches actuelles

Clicks: 328
ID: 58408
2017
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Abstract
Incivilities are low intensity discourteous behaviors that deteriorate working conditions. The present study focuses on technology-mediated incivilities through email. First, the defining attributes of the concept of “incivility” are presented and the particularities of its electronic form identified. Then, examples of email-induced incivilities are examined. Finally, the factors contributing to create an incivility-prone workplace environment are discussed.
Reference Key
dupr2017lesrevue Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Dupré, Delphine;
Journal revue française des sciences de l’information et de la communication
Year 2017
DOI
DOI not found
URL
http://journals.openedition.org/rfsic/3024
Keywords
Nursing Education Medicine (General) communication. mass media special aspects of education bibliography. library science. information resources

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