A longitudinal study of the possible escalation of aggressive behaviors - from bullying and conflicts to workplace violence. Is emotional exhaustion a mediator?

Clicks: 454
ID: 57487
2019
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Abstract
Aggression theories and cross-sectional studies imply an escalatory pattern of aggressive behaviors; however, this has not been investigated in a follow-up study.To investigate whether bullying or conflicts are antecedents of threats and physical violence, and whether threats mediate the relationship between bullying or conflicts and violence. Lastly, it was explored whether associations could be explained through the effect of emotional exhaustion.Survey data was collected from a follow-up sample of 3,584 employees from four human service sectors, namely psychiatry, special schools, eldercare, and the prison and probation services. The main analysis uses hierarchical logistic regression.The analyses showed that frequent /intense conflicts, not bullying, at baseline were significantly related to higher exposure rates of threats (OR = 4.98, CI = [3.19-7.76]) and violence (OR = 3.01, CI = [1.96-4.76]) at follow-up. Emotional exhaustion was not confirmed as a substantial mediator. However, the proportion mediated by threats was significant (70%) for the relationship between frequent /intense conflicts and violence.This study finds that aggressive workplace behaviors may indeed escalate, particularly within a similar victim-perpetrator relationship, such as between employees and clients. The study highlights the need for de-escalation techniques that transcend specific encounters, recognizing that aggressive behavior may escalate over time.
Reference Key
gadegaard2019awork Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Gadegaard, Charlotte Ann;Andersen, Lars Peter;Hogh, Annie;
Journal Work
Year 2019
DOI
10.3233/WOR-192998
URL
Keywords
violence aggression bullying conflicts emotional exhaustion escalation threats

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