Nominal Group Technique and its Applications in Managing Quality in Higher Education

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ID: 52083
2011
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Abstract
Quality management is an important aspect in all kinds of businesses – manufacturing or service. Idea generation plays a pivotal role in managing quality in organizations. It is thenew and innovative ideas which can help corporations to survive in the turbulent business environment. Research in group dynamics has shown that more ideas are generated by individuals working alone but in a group environment than the individuals engaged in a formal group discussion. In Nominal Group Technique (NGT), individuals work alone but in a group setting. This paper shows how NGT can be applied to generate large number of ideas to solve quality related problems specifically in Malaysian higher education setting. The paper also discusses the details of NGT working procedure andexplores the areas of its further applications.
Reference Key
islam2011nominalpakistan Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Islam, Rafikul;Author), Muhammad Madi Bin Abdullah (Corresponding;
Journal pakistan journal of commerce and social sciences
Year 2011
DOI
DOI not found
URL
http://www.jespk.net/Publications/Vol%205/5.pdf
Keywords
physics gynecology and obstetrics commerce political science international relations marketing. distribution of products

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