MBI FRAMEWORK EXTENSION TOWARDS CLOUD SERVICE IMPROVEMENT FROM CONSUMER PERSPECTIVE

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ID: 51802
2017
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Abstract
Cloud computing is changing the way that organizations utilize IT resources with a corresponding impact on the role of IT management. To help organizations with managing their business informatics, Management of Business Informatics (MBI) framework has been developed. The problem was that this framework did not explicitly reflect managing cloud services from cloud service consumer perspective and specifically did not address managing of cloud service improvement from consumer perspective. Therefore, analysis of MBI framework was performed from cloud service consumer viewpoint to design extension of MBI framework towards cloud service improvement management. Proposal of MBI framework extension in an output of research process according to Design Science Research Methodology and its evaluation approach is based on methodology for the design and implementation of case studies for scientific purposes and on descriptive evaluation method using scenario.
Reference Key
karkoskova2017international Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Karkošková, Soňa ;
Journal international journal for quality research
Year 2017
DOI
DOI not found
URL
http://www.ijqr.net/journal/v11-n1/6.pdf
Keywords
Medicine Engineering (General). Civil engineering (General) Information technology Technology Science (General) Science management. industrial management telecommunication applied optics. photonics communication. mass media electronic computers. computer science geology geography. anthropology. recreation cybernetics information theory

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