TO WHAT EXTENT THE STUDENT IS A CUSTOMER

Clicks: 419
ID: 45470
2011
Free PDF
Article Quality & Performance Metrics
Overall Quality
Not rated
Combines reader engagement with the AI quality analysis. This article has not been analysed, so there is no overall score — reader engagement is measured and shown alongside.
AI Quality Assessment
Not analyzed
Readership in this journal
Star

Ranked #1 of 2 articles by views in international journal of social sciences and humanity studies

Most read Least read

Bar heights use a square-root scale.

Mint this article as an NFT
Not yet minted

Create a permanent, verifiable on-chain record of this article on the Scimatic Network. The NFT is held in your Journament account, and you can withdraw it to your own wallet at any time.

5 SUSD one-off · no wallet required
Sign in to mint
Abstract
Depending on the widespread usage of the total quality management atinstitutions, customer focus has begun to be used in many fields of private andpublic sectors. Public services, municipality services, hospitals and universitiesare also started to use customer focused management. Anyhow it is both open fordiscussion whether is it suitable to accept the patients as the customers at hospitalsor is it suitable to accept the students as the customers at universities.In spite of the complementary services like university building facilities, canteenservices and computing services can be structured as customer focused, setting upa customer/student focused curriculum and examination system is still open forquestioning and discussion.In this research, the possible approaches to assessstudents as customers and thepossible approaches to assess students as “just students” will be presented.
Reference Key
arat2011tointernational Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors ARAT, Meltem;
Journal international journal of social sciences and humanity studies
Year 2011
DOI
DOI not found
URL
http://www.sobiad.org/ejournals/journal_IJSS/arhieves/2011_1/meltem_arat.pdf
Keywords
Education Technology İslam environmental sciences history of scholarship and learning. the humanities social sciences (general) education (general) social sciences special aspects of education geography. anthropology. recreation theory and practice of education environmental technology. sanitary engineering history of scholarship and learning the humanitiessocial sciencessocial sciences (general)

Citations

No citations found. To add a citation, contact the admin at info@scimatic.org

Comments

No comments yet. Be the first to comment on this article.