Human-Centered Digital Leadership as a Catalyst for Sustainable Transformation in Higher Education: A Strategic Framework

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ID: 336564
2025
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Ranked #13 of 953 articles by views in Pakistan Social Sciences Review

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Abstract
This study investigates how digital leadership (DL) drives sustainable performance (SP) in public higher education institutions (HEIs) in Pakistan, focusing specifically on the mediating roles of knowledge sharing (KS) and digital empathy (DE). The digitalization of HEIs necessitates leadership styles that integrate both technological and humancentric capabilities. Prior research has largely overlooked the simultaneous cognitive and emotional mechanisms through which DL influences institutional performance. A quantitative, cross-sectional design was employed, surveying 315 academic professionals across public HEIs using Partial Least Squares Structural Equation Modeling (PLS-SEM). DL significantly enhances SP directly and indirectly via KS and DE. Among the mediators, DE exerted a stronger influence, indicating the importance of emotional intelligence in virtual academic environments. The dual-pathway model confirms the role of both knowledge-based and emotional mechanisms in digital leadership effectiveness. HEIs should implement leadership development programs that integrate digital acumen with emotional competencies and foster cultures of knowledge sharing to support sustainable, innovation-driven academic ecosystems.
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imported_1793230893_6ae2882d66ff7 Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Shaheera Amin
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Journal Pakistan Social Sciences Review
Year 2025
DOI
10.35484/pssr.2025(9-III)40
URL
https://ojs.pssr.org.pk/journal/article/view/1080
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