When Social Exclusion Turns Deviant: Workplace Ostracism, Coworker Contact Quality, and Interpersonal Deviance

Clicks: 7
ID: 336340
2026
Free PDF
Article Quality & Performance Metrics
Overall Quality
Not rated
Combines reader engagement with the AI quality analysis. This article has not been analysed, so there is no overall score — reader engagement is measured and shown alongside.
AI Quality Assessment
Not analyzed
Readership in this journal
Emerging

Ranked #377 of 953 articles by views in Pakistan Social Sciences Review

Most read Least read

Bar heights use a square-root scale. Only the 120 most-read articles are drawn; the journal has 953 in total.

Mint this article as an NFT
Not yet minted

Create a permanent, verifiable on-chain record of this article on the Scimatic Network. The NFT is held in your Journament account, and you can withdraw it to your own wallet at any time.

5 SUSD one-off · no wallet required
Sign in to mint
Abstract
This study examines the impact of workplace ostracism on interpersonal deviance among banking employees in Pakistan, focusing on coworker contact quality as a mediating relational mechanism. Workplace ostracism is a subtle yet pervasive form of social mistreatment that disrupts interpersonal relationships and organizational norms. Drawing on Social Exchange Theory, exclusion weakens reciprocal exchange relationships, potentially fostering norm-violating behaviors toward colleagues. Using a quantitative three-wave time-lagged design, data were collected from 330 full-time employees in Pakistan’s banking sector. Workplace ostracism was measured at Time 1, coworker contact quality at Time 2, and interpersonal deviance at Time 3. Established scales were employed, and mediation analysis was conducted. Workplace ostracism positively predicted interpersonal deviance and negatively predicted coworker contact quality. Coworker contact quality partially mediated this relationship, indicating relational deterioration as a key explanatory pathway. Organizations should cultivate inclusive climates and strengthen coworker interactions to reduce deviance. Proactive relational management is critical in interdependent service environments like banking.
Reference Key
imported_1793230693_6ae28765880dc Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Ali Tariq
Are you one of these authors? Claim your profile
Journal Pakistan Social Sciences Review
Year 2026
DOI
10.35484/pssr.2026(10-I)17
URL
https://ojs.pssr.org.pk/journal/article/view/1222
Keywords Keywords not found

Citations

No citations found. To add a citation, contact the admin at info@scimatic.org

Comments

No comments yet. Be the first to comment on this article.