Leadership Evaluation Using Baldrige Quality Framework: A Case of M. Phil Special Education Programs

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ID: 336161
2023
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Abstract
The study intends to assess the leadership practices of MPhil special education programs’ by applying Baldrige Quality, and to identify strengths and weaknesses as opined by HoDs, faculty and students. Leadership is pivotal for excellence and continuous improvement. The Baldrige Quality Framework has become a recognized approach for evaluating leadership practices. However, research examining leadership in Special Education Programs aligned using the Baldrige Quality Framework is lacking. A qualitative research approach using narrative study for program evaluation was employed. Purposive sampling technique was used to sample program leadership, faculty, and students. Data collection was trough semi structured interviews and document analysis. The study found general moderate alignment between leadership practices and the Baldrige Quality Framework, with fair strengths in alignment with organizational goals, communication, continuous improvement, and inclusivity. Areas for improvement include refining success metrics, enhancing student support systems, and placing greater emphasis on benchmarking. The study recommends that leadership should focus on refining success metrics, enhancing student support systems, and placing greater emphasis on benchmarking.
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imported_1793230532_6ae286c484988 Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Irfan Bashir
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Journal Pakistan Languages and Humanities Review
Year 2023
DOI
10.47205/plhr.2023(7-III)79
URL
https://ojs.plhr.org.pk/journal/article/view/787
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