Digital Transformation of Administrative Processes: A Pre-Implementation Evaluation of Readiness and User Acceptance for an Integrated Management Information System (IMIS) for a Public HEI in Northern Mindanao

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ID: 319622
2026
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Abstract
The digital transformation of administrative process on higher education necessitates a clear understanding of institutional knowledge and user acceptance, especially before implementing a more complex system such as the Integrated Management Information System (IMIS). This study examines the organizational readiness of Northern Bukidnon State College (NBSC) through a descriptive-evaluative, quantitative approach, using a structured survey from 100 active faculty and administrative personnel, who actively engaged with the existing NBSC-Integrated System of the institution. The survey data was processed using the Python programming language and was drafted on the Technology Acceptance Model (TAM) and Unified Theory of Acceptance and Use of Technology (UTAUT). The result indicates that the existing system has high perceived usefulness (M = 4.30) and ease of use (M = 4.31), together with strong technical support and responsiveness. However, the training and structured orientation obtained a critically low rating (M = 0.63), revealing a major flaw in human resource and operational readiness. Additionally, the regression analysis showed that facilitating conditions, especially training, are the strongest predictors of user satisfaction. Overall, NBSC shows partial readiness for IMIS implementation, which means that even with the obtained strong technical and usability, the success of digital transformation will critically depend on a systematic strengthening of training and capacity building.
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Authors Nicko C. Cajes
Journal Innovative Technology and Education: A Multidisciplinary Journal
Year 2026
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