Enhancing User Experience: Cross-Platform Usability in Digital Banking Apps
Clicks: 1
ID: 312979
2024
Article Quality & Performance Metrics
Overall Quality
Not rated
Combines reader engagement with the AI quality analysis. This
article has not been analysed, so there is no overall score —
reader engagement is measured and shown alongside.
Reader Engagement
0.0
/100
1 views
0 readers
AI Quality Assessment
Not analyzed
Readership in this journal
Ranked #411 of 705 articles by views in Journal of Computing & Biomedical Informatics
Most read
Least read
Bar heights use a square-root scale. Only the 120 most-read articles are drawn; the journal has 705 in total.
Mint this article as an NFT
Not yet mintedCreate a permanent, verifiable on-chain record of this article on the Scimatic Network. The NFT is held in your Journament account, and you can withdraw it to your own wallet at any time.
5
SUSD
one-off · no wallet required
Abstract
Word is a Global village so banking services are performing vital role in the modern world to manage the trades, but still there is a problem to intercommunication between different banking services. Digital banking, ensuring uniform User Experiences (UX) across diverse platforms which is also a significant challenge. Through a review of existing literature on UX design principles, platform-specific considerations, and measurement methodologies, a structured framework is synthesized to assess the consistency and seamlessness of interactions within digital banking apps across web browsers, mobile devices, and desktop applications. The proposed model Cross-Platform Usability Measurement (CPUM) addresses a comprehensive measurement model tailored to evaluate cross-platform uniformity in digital banking applications. Includes both qualitative and quantitative metrics, focusing on key dimensions such as visual consistency, navigation fluidity, feature parity, and responsiveness. Leveraging principles from usability engineering, human-computer interaction, and cognitive psychology, the model provides a robust methodology for evaluating design strategies aimed at harmonizing UX across diverse platforms. Additionally, we offer a practical guidelines and best practices for digital banking app developers, and designers. Highlighting to optimizing cross-platform consistency to enhance user satisfaction, trust, and engagement. By establishing a systematic approach to measuring and improving cross-platform uniformity, this aims to empower stakeholders in the digital banking industry to deliver seamless interactions, ultimately fostering greater user loyalty and retention in a competitive market.
| Reference Key |
imported_1777058215_69ebc1a723dd6
Use this key to autocite in the manuscript while using
SciMatic Manuscript Manager or Thesis Manager
|
|---|---|
| Authors | Muhammad Waseem Iqbal |
| Journal | Journal of Computing & Biomedical Informatics |
| Year | 2024 |
| DOI |
DOI not found
|
| URL | |
| Keywords | Keywords not found |
Citations
No citations found. To add a citation, contact the admin at info@scimatic.org
Comments
No comments yet. Be the first to comment on this article.