Impact of Emotional Intelligence on Communication Competence: Mediating Role of Fear of Negative Evaluation and Moderating Role of Self-Efficacy among University Students

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ID: 312002
2026
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Abstract
Communication competence is an important skill and interpersonal quality that affects a student’s ability to fully engage in their studies as well as develop positive social relations and improve upon their professional development. This quantitative, cross-sectional research study sought to investigate the relationship between university students’ emotional intelligence and communication competence, specifically through examining the mediating effects of the students’ fear of negative evaluation (FNE). Whereas self-efficacy (SE) moderates the relationship between emotional intelligence and communication competence. The data was collected through questionnaires from 250 undergraduate university students using standardized self-report instruments. The Wong and Law Emotional Intelligence Scale (WLEIS; Wong & Law, 2002) was used to measure emotional intelligence, the Brief Fear of Negative Evaluation (FNE) Scale (Leary, 1983) was utilized to measure the students’ fear of being negatively evaluated, the General Self-Efficacy Scale (GSES; Schwarzer & Jerusalem, 1995) was used to assess self-efficacy and the Interpersonal Communication Competence Scale (ICCS; Rubin & Martin, 1994) was used to measure communication competence. The statistical analyses of correlation, regression, mediation and moderation were employed to test the proposed hypotheses. There was a positive relationship identified both between emotional intelligence and communication competence and emotional intelligence and self-efficacy. However, emotional intelligence was found to have a negative relationship with fear of negative evaluation. Furthermore, the findings suggest that fear of negative evaluation significantly mediated the relationship between emotional intelligence and communication competence, while self-efficacy significantly moderated the relationship between emotional intelligence and communication competence. Also, emotional intelligence will have a stronger relationship with communication competence for those individuals who possess a high level of self-efficacy.
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Authors Summiya Azhar
Journal Social Sciences & Humanity Research Review
Year 2026
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