Influence of virtual consultation systems on healthcare delivery and patient outcomes in Kano state, Nigeria.
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ID: 309385
2025
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Abstract
The growing need for accessible and efficient healthcare services in Nigeria has prompted the adoption of virtual consultation systems as an innovative approach to medical service delivery. This theoretical paper examines the influence of virtual consultation systems on patients in Kano State, Nigeria. Anchored on the Technology Acceptance Model (Davis, 1989) and the Health Belief Model (Rosenstock, 1974), the paper explores how perceived usefulness, ease of use, and health perceptions influence patients’ acceptance of telemedicine services. Findings from reviewed literature indicate that virtual consultations enhance accessibility, reduce waiting time and cost, and promote patient satisfaction and empowerment. However, challenges such as digital illiteracy, poor internet connectivity, limited trust, and weak data security frameworks hinder effective implementation. The paper argues that integrating virtual consultations into Kano State’s healthcare system could decentralize medical services, strengthen continuity of care, and promote health equity. It concludes that sustainable adoption requires government investment in digital infrastructure, provider training, and robust data protection policies. Overall, virtual consultation systems have significant potential to revolutionize healthcare delivery in Kano State and improve health outcomes across Nigeria.
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| Authors | Bello Dalhatu |
| Journal | Aminu Kano Academic Scholars Association Multidisciplinary Journal |
| Year | 2025 |
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| Keywords | Keywords not found |
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