Attributional Thoughts about Consumer Behavior

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ID: 302913
2000
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Abstract
Two fundamental principles from attribution theory were examined for the role they might play in the psychology of the consumer. They are: (1) perceptions of causality along a stability dimension influence the anticipated likelihood of product satisfaction, and (2) perceptions of causality along a controllability dimension influence judgments of responsibility and retributive actions. Comments about the longevity of an attributional framework, methodological recommendations, and the heuristic value of the theory also are included.
Reference Key
openalex_W2050239198 Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Bernard Weiner
Journal journal of consumer research
Year 2000
DOI
10.1086/317592
URL
https://doi.org/10.1086/317592
Keywords Keywords not found

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