The paradox of convenience: Absenteeism in a work-from-home arrangement

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ID: 287657
2025
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Abstract
This qualitative study examined absenteeism among 15 work-from-home (WFH) employees in Metro Manila, focusing on how organizational rewards and penalties influence attendance and productivity. Using a qualitative methodology, including a KPI framework and thematic analysis, the research revealed that absenteeism stems primarily from personal, technical, and emotional factors. While the perception of attendance has shifted towards valuing deliverables over physical presence, some companies maintain strict adherence to traditional attendance. A key finding is the paradoxical nature of work-from-home: though seen as an incentive, the lack of formal recognition for consistent attendance can lead to demotivation. Absenteeism significantly impacts team productivity and workload. The study concludes that effective work-from-home attendance management requires empathetic, balanced, and transparent strategies that prioritize support, recognition, and fairness, alongside compliance.
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persistent_1760662268_68f192fc691a8 Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Tria, Maren Teresita Insua
Journal Malay Journal
Year 2025
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