Emotion labor strategies and burnout among secondary education teachers in the Philippines: The moderating role of psychological capital
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ID: 287402
2025
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Abstract
Research on emotion labor strategies in educational settings has identified significant gaps in understanding how psychological resources influence teacher burnout outcomes. This study investigated whether psychological capital moderates the relationship between emotion labor strategies (surface acting, deep acting, and expression of naturally felt emotions) and burnout among secondary education teachers in the Philippines. It was hypothesized that deep acting and expression of naturally felt emotions would negatively predict burnout when psychological capital is high (H1), and surface acting would positively predict burnout when psychological capital is low (H2). A cross-sectional, nonexperimental quantitative research design was employed, utilizing self-report questionnaires to assess participants' emotional labor strategies, psychological resources, and burnout levels among secondary teachers. Results revealed that expression of naturally felt emotions consistently protected against burnout regardless of psychological capital levels. However, the expected moderating effects of psychological capital on deep acting and surface acting did not align with the hypotheses, providing a more nuanced perspective than anticipated. These findings contribute to the refinement of conservation of resources theory by revealing important boundary conditions for its protective assumptions and challenging the traditional binary view of coping strategies as either resource-gaining or resource-losing. The study demonstrates the need for multifaceted interventions addressing individual counseling services, institutional policies supporting authentic emotional expression, and systemic education reform prioritizing teacher well-being within culturally informed frameworks specific to Filipino educational contexts.
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| Authors | Manarin, Noriko May N. |
| Journal | Malay Journal |
| Year | 2025 |
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