Improving organizational commitment of youth members by strengthening person-organizational bond

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ID: 286644
2022
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Abstract
Organizational commitment (OC) directly affects the effectiveness of organizational functioning of not only profit organizations (NPOs) but also non-profit organizations, including churches. It is because a significant number of the human resources in NPOs are composed of non-paid workers and members whose motivations are the cornerstone of their service and work. OC, in terms of the church, is measurable in various ways based on behaviors (attendance, participation, contribution), belief in the doctrines, and affection towards the church. This paper studies the development of the OC, especially the affective commitment (AC) of Taytay Beautiful Church youth members, to contribute knowledge based on the OC model in NPO and Martin R. Edwards' conceptual nomological model of organizational identification. AC is the most desired kind of commitment for NPOs where intrinsic motivation, unmonetizable emotional achievement, and satisfactory work experience are factors of the voluntary contribution of individuals. With the use of these models, the researcher's collaborators and the researcher attempt to create an affective bond among the youth, mainly passive, and affective organizational identification towards the church by assisting the passive members in feeling belongingness and a sense of membership. This integrative action research is constructed using Coghlan's action research cycle. As the central methodology of the study, first-person, second-person, and third-person inquiries are used for data collection alongside the process change model, force-field analysis, and system mapping. Through the two cycles, the collaborators and the researcher observed an increase in youth worship attendance, Sunday worship attendance, and church activity involvement. Especially the second survey demonstrates that most members show high scores in AC rather than the other two types of OC, which achieves the study's objectives. Also, it is noticeable that the active members have higher AC than the passive members. Thus, the outcomes support that the positive external reinforcement amplifies the worship attendance and the church involvement of the youth and therefore increases the OC of the members.
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Authors Park, Yula
Journal Malay Journal
Year 2022
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