A system study on the warehouse operations of the Green Cross Department of DnF Distribution and Logistics Inc

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ID: 286320
2021
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Abstract
DnF Distribution & Logistics, Inc. is a licensed Regional Distributor for Region 2 and a Freight Forwarder for Luzon, Philippines. Established on October 8, 1998, it started with one truck and three employees in Cauayan City and has become one of the largest and fastest growing logistics operators in the region. DnF specializes in distribution operations, line haul, freight forwarding, supply chain management, and warehousing. Headquartered in Cauayan City, it currently maintains depot and satellite offices in Quezon City and the provinces of Nueva Ecija, Nueva Vizcaya, La Union, Cagayan. The company’s objective is to delight their business partners/principals, customers, employees, and the community by connecting, delivering, and continuously innovating with the market. They have been providing distribution and forwarding services for the past 20 years while maintaining a highly skilled and competent sales and operations team. After documenting and analyzing the current system of the warehouse operations of DnF which includes all processes from stock and demand collection up to sales dispatch, a SWOT analysis was utilized in order to assess the company and also to be able to determine any problems that is currently present. After conducting the said analysis, the study made use of the WOT-SUG analysis in order to be able to rank and prioritize the problems that was derived from the SWOT analysis. The WOT-SUG analysis was used in order to know which problem must be solved first. The problem that was ranked the highest was that the company was incurring 1.8% of their total sales for the year being cost of returned goods in 2019. This was seen as a problem since it deviates from the standard of company which is 1%. The problem statement was then formulated from this problem. When the problem statement was derived, an Ishikawa Diagram was used in order to identify the possible root causes of the problem. The root causes were identified through extensive interviews with the management team of the company, especially with their audit manager since because of the pandemic, there was a limitation of not being able to do personal observations. The study also made use of data analysis and conducted an analysis of the systems flowchart of the different processes that were involved in the warehouse operations of the company. The initial Ishikawa diagram was then validated and restructured that is in line with the final validated causes which will then be the meat
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Authors Toledo, Ivan Joaquin S.
Journal Malay Journal
Year 2021
DOI
DOI not found
URL
https://animorepository.dlsu.edu.ph/etdb_induseng/4
Keywords Keywords not found

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