Designing an employee satisfaction questionnaire with the inclusion of physical ergonomics sub-scales
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ID: 286309
2023
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Abstract
Employee satisfaction is a crucial measure for evaluating employees' contentment and fulfillment within their work environments. Numerous studies have demonstrated a positive correlation between employee satisfaction and organizational productivity, underscoring the significance and relevance of this metric in the workplace. Existing employee satisfaction questionnaires primarily focus on factors such as compensation, workload, opportunities for growth, relationships with colleagues, and supervision. However, there is a constant need to incorporate additional factors for a comprehensive assessment. This study aims to address these limitations by developing a new employee satisfaction questionnaire that incorporates elements of physical workplace ergonomics. The questionnaire underwent preliminary factor analysis to ensure the inclusion of all relevant variables. Subsequently, the validity and reliability of the questionnaire were assessed using Structural Equation Modeling (SEM). Various tests were conducted during the exploratory factor analysis, including assessments of construct consistency, convergent validity, discriminant validity, and indicator reliability. After eliminating certain items, the results of all tests indicated the validity and reliability of the questionnaire. These findings were further validated through a confirmatory run. The results from both the exploratory and confirmatory analyses support the validity of the Workplace Ergonomic Satisfaction Questionnaire (WESQ) for evaluating employee satisfaction across diverse job roles.
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| Authors | Santiago, Patricia L. |
| Journal | Malay Journal |
| Year | 2023 |
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| Keywords | Keywords not found |
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