Helpful and unhelpful elements of counseling and ideal counselor characteristics from the perspectives of Indian deaf and hearing adolescents

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ID: 285562
2025
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Abstract
Clients' experiences and perceptions of counselors and counseling can prove to be a valuable source of information for counselors regarding factors that hinder or promote counseling effectiveness. The studies more often have focused on the counselor’s perspective of counselor characteristics and the process and outcome of counseling. Clients' perspectives are also valuable in understanding counselor characteristics and the counseling process, thereby broadening clinicians' perspectives on what is therapeutic for an individual. Understanding clients' experiences of therapy and the therapeutic relationship will help tailor counseling and counseling interventions to the needs of the client. This study aimed to explore the perceptions of Indian deaf and hearing adolescents regarding helpful and unhelpful factors in counseling, and the characteristics of an ideal counselor. The study used a qualitative survey research design and surveyed 60 deaf and 170 hearing adolescents regarding their perceptions of an ideal counselor and helpful and unhelpful factors in counseling through interviews and qualitative surveys. Deaf and hearing adolescents perceived the ideal counselor to be someone who is knowledgeable, emotionally mature, empathetic, and have strong interpersonal skills that facilitated a good rapport and counseling relationship. What they found helpful in counseling were the supportive relationship, good communication, learning of interpersonal skills and improvement in interpersonal and social relationships. In contrast, problems in deaf counseling services, the stigma of counseling, negative peer influences, and the inability of counselors to establish a good counseling relationship emerged as unhelpful factors in counseling. Since client perceptions and expectations can influence the therapeutic alliance and outcomes, it is important for counselors to understand these perceptions in order to provide better care for counseling clients.
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Authors Thoppilan, Wilson
Journal Malay Journal
Year 2025
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