Exploring resistance frames and dynamics in food and beverage organizations’ employees response to neurodiversity policies

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ID: 285368
2025
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Abstract
This study explores and understands the complex dynamics of resistance within Filipino food and beverage organizations in response to neurodiversity policies, specifically those regarding the employment of neurodivergent people. Using Deline’s (2019) Double Interact Model, the thesis aims to ascertain how F&B organizations’ change implementers and employees construct and interpret resistance frames. Data was collected from interviews with 4 employees and 6 employers. A thematic analysis method was used to analyze interview data, and through Taguette, resistance interpretations (RIs) gathered from the interview were coded in line with Deline’s (2019) resistance frames (RFs). Findings revealed that implementers were the only group that used the disagreeability frame, while employees did not. Employees were the only group that used protecting role performance frame, while implementers did not. Both groups used the conflicting stakes, habitual environment, as well as a novel frame the study identified: stigma frame. By addressing key research questions and objectives, this research contributes to the organizational communication literature, providing insights into the challenges and dynamics of implementing changes, specifically neurodiversity related policies, within food and beverage organizations. Keywords: Change Implementation, Double Interact Model, Organizational Change, Resistance, Resistance Frames
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persistent_1760655401_68f1782903566 Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Cosme, Nathaniel
Journal Malay Journal
Year 2025
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