A study on the adoption of quick response (QR) code payments among micro and small enterprises in the City of Manila as mediated by the behavioral intention to adopt and moderated by age and income level

Clicks: 2
ID: 284551
2023
Article Quality & Performance Metrics
Overall Quality
Not rated
Combines reader engagement with the AI quality analysis. This article has not been analysed, so there is no overall score — reader engagement is measured and shown alongside.
AI Quality Assessment
Not analyzed
Readership in this journal
Emerging

Ranked #2,714 of 3,757 articles by views in Malay Journal

Most read Least read

Bar heights use a square-root scale. Only the 120 most-read articles are drawn; the journal has 3,757 in total.

Mint this article as an NFT
Not yet minted

Create a permanent, verifiable on-chain record of this article on the Scimatic Network. The NFT is held in your Journament account, and you can withdraw it to your own wallet at any time.

5 SUSD one-off · no wallet required
Abstract
The Philippines’ transition to a cash-lite society was accelerated by the pandemic. As businesses shift to the “new normal,” digital payments, specifically, quick response (QR) code payments, have become popular. QR codes allow users to perform financial transactions in a simpler, inexpensive, and more efficient manner. This study sought to understand the extent to which performance expectancy, effort expectancy, social influence, facilitating conditions, price value factor, habitual factor, and technology anxiety factor affect the adoption of QR code payments by micro and small businesses in the City of Manila, as mediated by behavioral intention and moderated by age and income level. Data were collected from 119 micro and small enterprises in the City of Manila and was statistically analyzed using Descriptive Analysis and PLS-SEM through WarpPLS. Results showed that effort expectancy and habitual factor has a direct effect on the behavioral intention to adopt QR code payments, whereas only performance expectancy has a direct effect on the adoption of QR code payments. Moreover, age was not found to moderate any effect between the independent and the mediating variables. Income level, however, had a moderating effect between performance expectancy and behavioral intention. Overall, this study provided a comprehensive discussion on the drivers of adoption of QR code payments, thereby supporting the government’s overall goal of financial inclusion through digitalization.
Reference Key
persistent_1760653002_68f16ecabeedc Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Ramos, Vhianne Robie Mae V.
Journal Malay Journal
Year 2023
DOI
DOI not found
URL
Keywords Keywords not found

Citations

No citations found. To add a citation, contact the admin at info@scimatic.org

No comments yet. Be the first to comment on this article.