Guest satisfaction & dissatisfaction in luxury hotels: An application of big data

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ID: 26735
2020
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Combines engagement data with AI-assessed academic quality
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padma2020guestinternational Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Padma, P.
Journal international journal of hospitality management
Year 2020
DOI
10.1016/j.ijhm.2019.102318
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