quality of service attributes for software as a service

Clicks: 193
ID: 260226
2013
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Abstract
Software as a Service (SaaS) has been developing for over ten years and, is reaching a mature level, where quality and its monitoring and management become significant. Although, SaaS is derived from the ASP model, SaaS background and architecture is different and therefore also SaaS quality management is based on different concepts. This paper is focused on the difference between traditional IT outsourcing and SaaS and proposes a set of quality attributes appropriate for the management of the SaaS quality.
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burkon2013journalquality Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors ;Lukas Burkon
Journal acta chromatographica
Year 2013
DOI
DOI not found
URL
http://si-journal.org/index.php/JSI/article/viewFile/166/126
Keywords
quality of service computer science software as a serviceelectronic computers

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