strategies for higher satisfaction of the romanian banking customers

استراتيجيات لتحقيق رضا أعلى لدى عملاء القطاع المصرفي الروماني

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ID: 256284
2009
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Abstract
A bank must identify, assesses and clearly and fully understands customers’ values and expectations if it’s target is their higher satisfaction. The banking customers are expecting to receive individual attention and support and good quality banking prod
يتعين على المصرف تحديد قيم العملاء وتوقعاتهم، وتقييمها، وفهمها فهمًا جليًا وشاملًا إذا كان يهدف إلى تحقيق مستويات أعلى من رضاهم؛ إذ يتوقع عملاء المصارف الحصول على اهتمام ودعم فردي، فضلًا عن منتجات مصرفية ذات جودة عالية
Reference Key
victor2009annalsstrategies Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors Danciu Victor
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Journal journal of herbal medicine
Year 2009
DOI
DOI not found
URL
http://steconomice.uoradea.ro/anale/volume/2009/v4-management-and-marketing/121.pdf
Keywords Keywords not found

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