processos de pensamento da toc como alternativa sistêmica de análise organizacional: uma aplicação em saúde pública toc thought processes as a systemic alternative for organizational analysis: an application in public health
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2005
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Abstract
O objetivo deste trabalho é discutir o uso dos processos de pensamento da teoria das restrições, TOC (do inglês Theory of Constraints) como alternativa para análise sistêmica em organizações. Iniciou-se com uma revisão conceitual do pensamento sistêmico, uma referência a um dos vários métodos existentes na bibliografia e uma revisão dos processos de pensamento da TOC. A seguir foi apresentado um estudo de caso de uma aplicação do método da TOC conduzida em uma organização de saúde pública e uma discussão comparada entre o método da TOC e o método sistêmico referenciado. Ao final se conclui acerca da relação existente entre os métodos e situações sistêmicas de interesse, delimitando os tipos de situação em que cada método parece se comportar melhor e parece conduzir a resultados organizacionais aceitáveis.
This paper discusses the use of the TOC (theory of constraints) thought process as an alternative to systemic organizational analyses. We begin with a conceptual review of systemic thought, a reference to one of the various methods available in the literature, and a review of the basics and main concepts of the TOC. This is followed by the discussion of a case study, in which the TOC method was applied in a public health service organization, and a comparison of the TOC method and the systemic method. The conclusion of this paper discusses the relation between the methods and systemic situations, outlining the kinds of situation in which each method seems to work best by producing acceptable organizational results.
This paper discusses the use of the TOC (theory of constraints) thought process as an alternative to systemic organizational analyses. We begin with a conceptual review of systemic thought, a reference to one of the various methods available in the literature, and a review of the basics and main concepts of the TOC. This is followed by the discussion of a case study, in which the TOC method was applied in a public health service organization, and a comparison of the TOC method and the systemic method. The conclusion of this paper discusses the relation between the methods and systemic situations, outlining the kinds of situation in which each method seems to work best by producing acceptable organizational results.
| Reference Key |
sellitto2005gestoprocessos
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| Authors | ;Miguel Afonso Sellitto |
| Journal | journal of pharmacy and pharmacognosy research |
| Year | 2005 |
| DOI |
10.1590/S0104-530X2005000100008
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| URL | |
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