abordagem sistêmica do gerenciamento pelas diretrizes: conceituação e aplicação a systematic approach to policy deployment: concept and application
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2000
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Abstract
Este artigo apresenta um modelo teórico do Gerenciamento pelas Diretrizes (GD), organizando suas principais características sob uma ótica conceitual, explorando os seus aspectos orgânicos. Inicialmente, é estabelecido o seu processo característico para, em seguida, serem definidos quatro elementos que o complementam: (1) sistema de priorização; (2) dispositivos estruturais; (3) dispositivos conciliadores; e (4) sistema de informação. A partir desta referência e por meio da pesquisa-ação é articulada sua implementação numa empresa de serviços que atua como distribuidor de cerveja, atendendo uma grande região geográfica. Desta intervenção, surgem novas características que contribuem para o aprimoramento da proposta.
This article presents the theoretical model of policy deployment, exploring and organizing its organic features. At first, the featuring process is established, afterwards four complementary elements are defined: the priority system, the structural devices, the conciliatory devices and the information system. The test is done by research method, "research by intervention in one reality". The intervention was promoted in a beer retailer that operates covering a wide geographic area. New findings were gotten therefore leading condition to improve the model proposed.
This article presents the theoretical model of policy deployment, exploring and organizing its organic features. At first, the featuring process is established, afterwards four complementary elements are defined: the priority system, the structural devices, the conciliatory devices and the information system. The test is done by research method, "research by intervention in one reality". The intervention was promoted in a beer retailer that operates covering a wide geographic area. New findings were gotten therefore leading condition to improve the model proposed.
| Reference Key |
silva2000gestoabordagem
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|---|---|
| Authors | ;Ralph Santos da Silva;Pedro Luiz de Oliveira Costa Neto |
| Journal | journal of pharmacy and pharmacognosy research |
| Year | 2000 |
| DOI |
10.1590/S0104-530X2000000100004
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| URL | |
| Keywords |
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