“good day! my name is martin and i am danish citizen”: problem-solving, knowledge-sharing, and trust in online interaction ‒ the case of family reunification
Clicks: 162
ID: 248724
2012
Article Quality & Performance Metrics
Overall Quality
Not rated
Combines reader engagement with the AI quality analysis. This
article has not been analysed, so there is no overall score —
reader engagement is measured and shown alongside.
Reader Engagement
Emerging Content
30.0
/100
162 views
17 readers
AI Quality Assessment
Not analyzed
Readership in this journal
EmergingRanked #34 of 176 articles by views in journal of fluids engineering, transactions of the asme
Most read
Least read
Bar heights use a square-root scale. Only the 120 most-read articles are drawn; the journal has 176 in total.
Mint this article as an NFT
Not yet mintedCreate a permanent, verifiable on-chain record of this article on the Scimatic Network. The NFT is held in your Journament account, and you can withdraw it to your own wallet at any time.
5
SUSD
one-off · no wallet required
Abstract
This article focuses on opportunities for citizens to interact with public organisations in the processing of individual cases and how this interaction is facilitated by the Internet. We analysed a string of messages from the online forum of the non-governmental organisation Marriage without Borders, which offers dialogue-based advice to members looking for help prior with the complex application process in relation to family reunification visas in Denmark. The trajectory of the problem-solving interaction clearly demonstrates the Internet’s potential for dynamic online interaction, emphasising the timeliness of a joint accomplishment. Our findings also emphasise the potential of non-governmental web forums to address the needs of member publics and to serve as equalisers in relation to the power gap between the more powerful public authorities and the less powerful individuals. A recurrent theme running through these posts is that you trust the members of the community to help as best they can and that expertise is not allocated to the authorities alone.
| Reference Key |
jensen2012mediekultur:good
Use this key to autocite in the manuscript while using
SciMatic Manuscript Manager or Thesis Manager
|
|---|---|
| Authors | ;Astrid Jensen;Annette Grindsted |
| Journal | journal of fluids engineering, transactions of the asme |
| Year | 2012 |
| DOI |
10.7146/mediekultur.v28i53.6039
|
| URL | |
| Keywords |
Citations
No citations found. To add a citation, contact the admin at info@scimatic.org
Comments
No comments yet. Be the first to comment on this article.