software appropriation over time: from adoption to stabilization and beyond

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ID: 247282
2010
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Abstract
Technologies are introduced into an organization with the aim of improving productivity. However, persistent use of an information system is required to enhance productivity and user satisfaction. In this paper, we examine the process of technology appropriation and the factors that encourage and discourage use of an information system over time. In a longitudinal field study in an educational setting, we identify changing expectations and influences that encourage persistent use of a technology above and beyond adoption. Our work indicates that stabilization of a technology may only be a temporary plateau. Further appropriation may occur beyond initial stabilization as expectations and influences encourage persistent use of a technology. We have found that the driving forces in encouraging productive use of a technology are the ability for users to experience the technology as useful and to have easy access to ongoing training.
Reference Key
mendoza2010australasiansoftware Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors ;Antonette Mendoza;Jennie Carroll;Linda Stern
Journal expert review of clinical pharmacology
Year 2010
DOI
10.3127/ajis.v16i2.507
URL
http://journal.acs.org.au/index.php/ajis/article/view/507
Keywords
stabilization adaptation adoption computer science

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