地方法院實施「案件流程管理」制度對於妥速審判之回應──以臺灣新竹地方法院刑事審前中心為例 district court implement case flow management system responded to properly and speedy trial ─ centred on taiwan hsinchu district court criminal pretrial center

本文試圖跳脫傳統詮釋論之法學方法，以量化及質性研究之法學實證研究方法，並利用平衡計分卡（BSC）分析法院推行「刑事案件流程管理」制度，在財務、顧客、內部程序及學習成長等四構面之因果關係，嘗試建構推行新制之願景與策略，再經由策略地圖結合關鍵績效指標（KPI）之展開，逐一分析法院試辦「案件流程管理」制度之成效，是否達到各項預設之關鍵績效指標。並以研究結果提供司法院精進此制度成效之參考，盼能推行全國一體實施，回應民眾對於妥與速之審判要求，以提升信任度，並營造法官合理審判環境，以共創雙贏。 This article attempts to jump off the traditional interpretation on the Law changed to the Law of empirical research to quantitative research and qualitative research, and use the Balanced Scorecard (BSC) to analyze the court the implementation of case flow management system in the financial, customers, internal processes and learning and growth the causal relationship of the four dimensions, try to construct a vision and strategy of the implementation of the new system, combined with the commencement of key performance indicators (KPI) through strategic map, to analyze the court “Criminal case flow Management” the effectiveness of the system, can achieve the various preset KPI. And results provided to the Judicial Yuan for the future extend into a system of reference. This article and hope that the introduction of a national and universal implementation in response to the public “properly with the speed of the trial” requirement (trust enhancement), and to create a reasonable judge trial, in order to create win-win.