以人文精神构建医院数字化客户服务体系
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ID: 237608
2014
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Abstract
医学人文服务在当今现代化医院的建设过程中扮演着越来越重要的角色，“一切为了患者”是目前医院服务模式的重要体现，同时，也全面诠释了医学的自然科学和人文科学的双重属性，本文在医院现有的信息化建设基础上，提出了以人文精神为核心，运用现代医院管理系统、信息软件系统、现代通信技术和客户管理程序构建医院数字化客户服务体系的全新服务模式，体现了现代医院的价值观和服务观。
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| Reference Key |
li2014global
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|---|---|
| Authors | ;Mi LI |
| Journal | l'encephale |
| Year | 2014 |
| DOI |
10.14725/gjha.v2n2.a311
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| URL | |
| Keywords |
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