impact of tqm and technology management on organizational performance
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2016
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Abstract
In the growing business competitiveness TQM (Total Quality Management) and TM (Technology
Management) practices have become important for organizational success. TQM fosters business
excellence while TM helps to deal with process and product related technological challenges. However, in
literature TM has received little consideration with TQM. This paper is a research study that attempts to
identify any combined relationship of both concepts with OP (Organizational Performance) while taking
into account different organizational contextual factors including ISO-9001 certification. Responses
from 86 different organizations in Pakistan are collected through questionnaire survey and random
sampling. Statistical analysis shows that OP is positively associated to TQM and TM. Results of this
study indicate the significance of ISO-9001 certification for TQM but do not support it for OP. It is also
observed that organizations of private sector are significantly better in TQM and TM practices, so in OP,
in comparison to government or public sector organizations. The study contributes to explore and augment
both practices for implementation to improve OP.
| Reference Key |
tasleem2016mehranimpact
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|---|---|
| Authors | ;MUHAMMAD TASLEEM;NAWAR KHAN;SYED ATHAR MASOOD |
| Journal | parkinson's disease |
| Year | 2016 |
| DOI |
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| URL | |
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