el silencio entre los profesionales de la salud, un arma de doble filo: a double-sided argument silence among health care professionals
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ID: 219091
2008
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Abstract
Justificación: el silencio dentro del lugar de trabajo se asocia con diversas causas, siendo el miedo, la desvinculación y la cooperación las principales razones que llevan al empleado a permanecer en silencio. Objetivo: explorar el significado que tiene el silencio entre los profesionales de la salud. Metodología: estudio cualitativo basado en la Teoría Fundamentada. Se utilizó la entrevista semi-estructurada y un cuestionario con preguntas abiertas. Resultados: tres categorías emergen del análisis de los textos: a) Silencio como "un arma de doble filo" ya que se le asocian efectos positivos pero también negativos. b) "prevención de consecuencias venideras" explora las situaciones y los motivos en los que los participantes consideran que es mejor permanecer en silencio. C) "¡Yo no me callo!" aparece como resultado del análisis de aquellos participantes que siempre dicen lo que piensan. Conclusión: el silencio en el ámbito laboral genera sentimientos perjudiciales a nivel individual, tales como baja autoestima, frustración o rabia, mientras que a nivel grupal puede producir mayor cohesión por no haber discusiones de ningún tipo. No obstante, la calidad de la producción puede verse mermada ya que las personas se dedican a "seguir la corriente".
Justification: silence in the workplace is associated with many causes, such as fear, deattachement and cooperation. Aim: to explore the meaning of silence among the healthcare professionals. Methodology: qualitative stuyd based on Grounded Theory. Semi-structured interviews were used as well as a questionnaire with open ended questions. Findings: three main domains emerge from the data anlysis: a) Silence as a double-sided argument, b) prevention of future consequences; c) I don’t keep silent! Conclusion: silence within the workplace generates negative feelings at an individual level, such as low self-steem, frustration or anger. In a grupal level, silence can produce higher cohesión. However, production quality can result diminished since many participants describe their attitude toward conflictive situations as "following the tide".
Justification: silence in the workplace is associated with many causes, such as fear, deattachement and cooperation. Aim: to explore the meaning of silence among the healthcare professionals. Methodology: qualitative stuyd based on Grounded Theory. Semi-structured interviews were used as well as a questionnaire with open ended questions. Findings: three main domains emerge from the data anlysis: a) Silence as a double-sided argument, b) prevention of future consequences; c) I don’t keep silent! Conclusion: silence within the workplace generates negative feelings at an individual level, such as low self-steem, frustration or anger. In a grupal level, silence can produce higher cohesión. However, production quality can result diminished since many participants describe their attitude toward conflictive situations as "following the tide".
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leyva-moral2008indexel
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| Authors | ;Juan M. Leyva-Moral |
| Journal | journal of materials chemistry |
| Year | 2008 |
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