a research about vocational school students’ satisfaction in ankara

Educational organizations, like other firms, take into account some implications in order to be able to satisfy the needs and wants of their consumers (students). Especially in vocational education, characteristics of services and service quality subjects gain more importance. In light of this information, this study aims to measure satisfaction of vocational school students by using a scale. The result of the exploratory factor analysis on Student Satisfaction Questionnaire indicates four dimensions. These are satisfaction from school, satisfaction from university, satisfaction from personal development, and satisfaction from vocational education. The reliability and validity dimensions of the scale were taken into consideration, so as to be capable of obtaining reasonable results and making contribution to literature, and arithmetic means are also investigated. Moreover in this study, independent t-test and analysis of variance tests were used to investigate differences among types of satisfaction dimensions in terms of respondents’ gender and educational programs. The results demonstrated several significant differences among types of satisfaction dimensions in terms of gender, and programs.