the impact of caller gender on telephone crisis-helpline workers’ interpretation of suicidality in caller vignettes

Clicks: 283
ID: 192732
2018
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Abstract
Telephone crisis-line workers (TCWs) are trained in a variety of techniques and skills to facilitate the identification of suicidal callers. One factor that may influence the implementation of these skills is gender. This study used an experimental design to explore whether helpline callers being identified as male or female is associated with TCWs’ ratings of callers’ potential for suicide risk and TCWs’ intention to use support- or intervention-oriented skills with callers. Data were collected using an online self-report survey in an Australian sample of 133 TCWs. The results suggest that under some circumstances the callers’ gender might influence TCWs’ intention to use intervention-oriented skills with the caller. Implications for the training of telephone crisis workers, and those trained in suicide prevention more broadly are discussed.
Reference Key
hunt2018internationalthe Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors ;Tara Hunt;Coralie J. Wilson;Peter Caputi;Ian Wilson;Alan Woodward
Journal archives of biochemistry and biophysics
Year 2018
DOI
10.3390/ijerph15040831
URL
http://www.mdpi.com/1660-4601/15/4/831
Keywords
suicide communication women men

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