strategy of national archives of the republic of indonesia (anri) in improving service quality: case study sub directorate of archive services

Clicks: 166
ID: 190504
2018
Article Quality & Performance Metrics
Overall Quality
Not rated
Combines reader engagement with the AI quality analysis. This article has not been analysed, so there is no overall score — reader engagement is measured and shown alongside.
AI Quality Assessment
Not analyzed
Readership in this journal
Steady

Ranked #221 of 275 articles by views in sustainability

Most read Least read

Bar heights use a square-root scale. Only the 120 most-read articles are drawn; the journal has 275 in total.

Mint this article as an NFT
Not yet minted

Create a permanent, verifiable on-chain record of this article on the Scimatic Network. The NFT is held in your Journament account, and you can withdraw it to your own wallet at any time.

5 SUSD one-off · no wallet required
Abstract
This study discuss about the strategy of National Archives on improving the quality of archival services. The main problems of this study are how the strategy of Sub-Directorate of Archives Services on improving the quality services and what the factor that can influence the quality services. This study aimed to describe the services’ strategy that is undertook by National Archives of The Republic of Indonesia. This research’s method is qualitative-descriptive through a case-study approach. The conclusion of this research shows, are: Develop of human resources through the delegation to enroll some education and training, ISO 9001:2008 certification about Management Quality’s System, integrated static archives services’ innovation, usage of technology, synergy of institutions, service of static archiving usage facilitated, and efficiency of archive services time’s period. The factors that influence the improvement of quality services are human resources, tools and infrastructures, and the availability of the archive.
Reference Key
irmalasari2018recordstrategy Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors ;Fitria Irmalasari;Laskmi Laksmi
Journal sustainability
Year 2018
DOI
10.20473/rlj.V3-I2.2017.158-171
URL
Keywords

Citations

No citations found. To add a citation, contact the admin at info@scimatic.org

No comments yet. Be the first to comment on this article.