influences of satisfaction with telecare and family trust in older taiwanese people

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ID: 174524
2014
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Ranked #206 of 642 articles by views in archives of biochemistry and biophysics

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Abstract
The level of trust given towards telecare by the family members of older people using the service is extremely important. Family trust may be an influential factor in deciding whether to use such services. This study focuses on older people’s satisfaction with telecare and examines their family’s trust in telecare services. Influences on intention to continue using telecare services are also explored. A questionnaire-based survey on 60 communities dwelling older people who had been receiving telecare services in the past two years was employed. This study developed a satisfaction and trust scale based on previous studies. Our results show that older people’s satisfaction with telecare services and families’ trust were influential in decided whether to continue to use of telecare services. These findings can help medical institutions to better insight into the user experience of telecare to help them provide future services that better comply with clients’ desires and requirements.
Reference Key
tsai2014internationalinfluences Use this key to autocite in the manuscript while using SciMatic Manuscript Manager or Thesis Manager
Authors ;Chung-Hung Tsai;Yu-Ming Kuo;Shu-Lin Uei
Journal archives of biochemistry and biophysics
Year 2014
DOI
10.3390/ijerph110201359
URL
http://www.mdpi.com/1660-4601/11/2/1359
Keywords
trust older people telecare satisfaction

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