touristic destination image in light of the service dominant logic of marketing
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2018
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Abstract
This paper analyzes the composition and internal arrangement of
touristic seaside destinations in Brazil, in light of three not-yet tested
theories: the Means-End Chain (Gutman, 1982), the Service Dominant
Logic of Marketing (Vargo & Lusch, 2004), and the organizational triad
for local development proposed by Vázquez-Barquero (1999). An
internet-based survey was distributed and completed by 178
respondents. The answers concentrated in four (among eight possible)
destinations: Balneário Camboriú (31.4%), Rio de Janeiro (28%), Torres
(20%) and Natal (8%). The data were first submitted to Confirmatory
Factor Analysis to identify and to validate the set of components
representing the Tourism Destination Image – TDI. The TDI constituting
factors, and variables representing the Personal Values (as ancestors)
and the Consumer Behavior (as descendants), were submitted to a
Structural Equation Model to evaluate the TDI internal arrangement
and inter-construct relationships. Results indicate that values related to
self-respect, security and excitement influence the assessment of some
TDI components, and that the last four constructs influence the
likelihood of individuals to visit or to recommend the destinations.
| Reference Key |
aaa2018tourismtouristic
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|---|---|
| Authors | ;Edar da Silva Añaña;Francisco Antonio dos Anjos;Melise de Lima Pereira |
| Journal | tourism & management studies |
| Year | 2018 |
| DOI |
10.18089/tms.2018.14301
|
| URL | |
| Keywords |
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